Your Clients Are Asking About Hair Loss. Are You Ready?

Session details:

Discover the Science, Services, and Business Opportunities Behind the Head Spa Movement.

Clients are asking more questions about shedding, thinning, and scalp health, and hairstylists are often the first professionals they turn to. Join trichologist, educator, and spa owner Nicole Shemwell to learn how scalp knowledge can strengthen your consultations, personalize your services, and help you confidently respond to client concerns while staying within your professional scope.

Through real-world scenarios, discover how to turn growing interest in scalp and hair health into better client experiences, stronger retention, and new revenue opportunities.

Join Nicole as she explores the business side of scalp wellness, including service packages, memberships, client retention, and opportunities to create recurring revenue.

Learning Outcomes:

• Conduct a more informed scalp consultation, including what to observe, questions to ask, and when to refer.
• Recognize common scalp and hair-loss concerns and connect observations to appropriate salon treatment options.
• Personalize scalp treatments based on individual needs, hair textures, and client goals.
• Incorporate scalp services into an existing salon through add-ons, standalone treatments, and home-care recommendations.
• Build profitable scalp offerings through strategic pricing, packages, memberships, rebooking, and recurring revenue.